E-Services / Balance Inquiry User Guide

Balance Inquiry User Guide

How to register, sign in, and use CDBL Online Securities Balance Inquiry (OSBI).

Who this guide is for

Beneficiary Owner (BO) accountholders who want to view share holdings and portfolio valuation online after paying the annual registration fee.

1. Register for the service

  1. Open Create account from the sign-in page (or Register for balance inquiry on the Balance Inquiry service page).
  2. Enter BO account details that match the CDS database, plus a valid email and mobile number.
  3. Pay the registration fee of Tk. 200 through the online payment gateway (shurjoPay).
  4. Complete any email confirmation steps shown during registration.
  5. After successful registration, CDBL emails a username and temporary password to the address you provided.

2. Sign in

  1. Go to Sign in and enter the username and password from your registration email.
  2. Change the temporary password when prompted (use Change password where shown).
  3. After sign-in you can view balance, portfolio valuation, and recent transactions for linked BO accounts.

3. Forgot password

Use Forgot password on the sign-in page and follow the email instructions sent to your registered address.

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